How can we help?


How do I use the products?

Using depilatory creams and waxes sometimes requires a bit of practice. But once you get used to it, we think these are the best hair removal options. Detailed usage instructions are displayed by each product. Also check out our section with hair
removal tips

Can women use NO HAIRCREW?

All our products are specifically developed, tested and proven to be effective for male hair removal. Male hair tends to be coarser than female hair. The roots are often stronger and deeper. That said, we are all about inclusion and we have many happy female users!  

Can I use NO HAIR CREW on my head?

We know of people using depilatory creams to remove hair on the head. Unfortunately we cannot recommend our product for usage on the head or face. We have not tested them for that usage, and there is a risk that the product gets in your eyes.

Are depilatory creams safe?

Yes, depilatory creams are
safe to use and gives you smoother skin for longer compared to shaving or trimmers. Women have used depilatory creams for decades with great results, we want to give men this option as well. That said, for any depilatory cream, please always read the direction carefully and test the product for allergies. Allergies are very rare, but it is better to get a skin irritation on a small ‘test area’ than on a complete body part.

Is using wax strips painful?

It really depends. Using them on your legs or back will probably not be very painful. The skin is less sensitive there. If you use it on the chest and maybe underarms there can be some discomfort. The more you use them the easier it gest, the hair grows back thinner and the root is less strong. A good tip is to trip the hair to about 1 cm before using the strips, that usually makes the process even easier. And don’t forget, the skin and hair should be 100 % dry and free from other products (e.g. skin creams, soap ect).

Is NO HAIR CREW safe to use on tattoos?

NO HAIR CREW is 100 % safe to use on tattoos. It does not bleach or damage the tattoo.

Why do I need to firsttest depilatory creams?

We always recommend that you test depilatory creams before usage. There is a small part of the population that can be allergic to ingredients in depilatory creams. They can get an allergic reaction, sometimes with severe skin irritation. That can happen even when using high quality creams like ours.


Do you offer free shipping? 

Yes, we offer free shipping within the EU on all orders above 19.90 EUR. For shipments outside Europe we do not offer free shipping. The cost depends on where you want the parcel shipped, but the cost of the shipping will be displayed at check-out before you proceed to payment. 

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.



Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Get in touch

Have questions about your order, or a general enquiry?